1. ACCEPTANCE OF TERMS

By accessing and using this website (“Site”) and the services offered by Dietrich & Kelso Orthodontics (“Company,” “we,” “us,” or “our”), you accept and agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use this Site.

2. USE OF THE SITE

You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the Site. Prohibited conduct includes, but is not limited to:

• Transmitting any unlawful, harmful, threatening, or defamatory material
• Attempting to gain unauthorized access to any part of the Site
• Uploading or transmitting viruses or other malicious code
• Using the Site for any commercial solicitation without our prior written consent

3. MEDICAL DISCLAIMER

The content on this Site is provided for general informational purposes only and does not constitute professional medical or dental advice. Nothing on this Site should be construed as establishing a doctor-patient relationship. Always seek the advice of a qualified orthodontist or healthcare provider with any questions you may have regarding your oral health or treatment options.

4. APPOINTMENTS & CANCELLATIONS

Appointments scheduled through this Site or by phone are subject to availability. We ask that you provide at least 24 hours’ notice for cancellations or rescheduling. Repeated missed appointments without notice may result in scheduling restrictions.

5. FINANCIAL TERMS

Payment for orthodontic services is due in accordance with the financial plan agreed upon at the time of treatment. Dietrich & Kelso Orthodontics offers various financing options; however, acceptance of a financing plan is subject to eligibility and approval. We reserve the right to update our fee schedule at any time. Any changes will be communicated to active patients in advance.

6. INTELLECTUAL PROPERTY

All content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of Dietrich & Kelso Orthodontics or its content suppliers and is protected by applicable United States and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. THIRD-PARTY LINKS

This Site may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. Accessing any linked site is done at your own risk.

8. DISCLAIMER OF WARRANTIES

This Site and its content are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Dietrich & Kelso Orthodontics shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this Site or our services, even if we have been advised of the possibility of such damages.

10. INDEMNIFICATION

You agree to indemnify and hold harmless Dietrich & Kelso Orthodontics, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your use of the Site or violation of these Terms & Conditions.

11. PRIVACY

Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. Please review our Privacy Policy to understand our practices.

12. GOVERNING LAW

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Polk County, Florida.

13. CHANGES TO TERMS

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

14. CONTACT US

If you have any questions about these Terms & Conditions, please contact us at:

Dietrich & Kelso Orthodontics 330 East Highland Dr. Lakeland, FL 33813 frontdesk@dkosmiles.com (863) 591-5038

15. SMS / TEXT MESSAGE COMMUNICATIONS

By checking the SMS consent checkbox on any form on this Site, you expressly consent to receive text messages (SMS/MMS) from Dietrich & Kelso Orthodontics at the mobile number you provided. These messages may include:

• Appointment reminders and confirmations
• Treatment updates and follow-up communications
• Promotional offers and practice news
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Message and data rates may apply. Message frequency will vary. You may opt out at any time by replying STOP to any text message you receive from us. For help, reply HELP or contact us at frontdesk@dkosmiles.com.

Consent to receive SMS messages is not a condition of purchasing any goods or services. We will not share your mobile number with third parties for marketing purposes.

For more information, please review our Privacy Policy.